SoulPact Technical Support

Witness Your Growth Journey Together

📱 App Information

App Name: SoulPact

Platform: iOS 17.0 or later

Supported Languages: Simplified Chinese, English

🚀 Quick Start

First Time Use

  1. Open the app, first launch will show an onboarding page
  2. Create your first spiritual vow - Tap the "Create Spiritual Vow" button
  3. Record your first practice - Select your mood state on the home page and record

Creating a Spiritual Vow

  1. Go to the "Vows" page
  2. Tap the "+" button in the bottom right corner
  3. Write your commitment statement
  4. Optional: Add tags and trigger context
  5. Tap "Save"

✨ Core Features

❓ Frequently Asked Questions

Q: How do I create my first spiritual vow?
A: On the "Vows" page, tap the "+" button in the bottom right corner and write your commitment statement to create it.
Q: How do I record practice?
A: In the "Today's Practice" card on the home page, select your mood state (Calm & Consistent / Trying Hard / Needs Adjustment), you can add a micro diary, then save the record.
Q: Will data be lost?
A: Your data is stored on your local device. It is recommended to regularly use the "Backup & Restore" feature to backup data. iCloud sync is supported to make data more secure.
Q: How do I set up daily reminders?
A: In "Settings" - "Reminders", enable "Daily Reminder" and set the reminder time. First-time use requires notification permission authorization.
Q: How do I backup data?
A: In "Settings" - "Data Management" - "Backup & Restore", tap "Create Local Backup" or "Export to Other Location" to backup data.
Q: How does iCloud sync work?
A: After enabling iCloud sync, your data will automatically sync to iCloud and can be accessed on all devices logged in with the same Apple ID. The first sync may take some time.
Q: Can I delete a vow?
A: Yes. In the "Vows" list, long-press the vow card to delete it. After deletion, related practice records will be kept but displayed as "Deleted Vow."

🔧 Troubleshooting

App Won't Launch

Issue: App crashes or won't launch

Solutions:

  1. Ensure device iOS version is 17.0 or later
  2. Restart the device
  3. Delete and reinstall the app
  4. If the problem persists, contact technical support

iCloud Sync Issues

Issue: iCloud sync fails or data doesn't sync

Solutions:

  1. Check if device is logged into iCloud
  2. Check if iCloud Drive is enabled
  3. Check network connection
  4. Try manual sync

Notifications Not Working

Issue: Daily reminders not received

Solutions:

  1. Check if app notification permission is authorized
  2. Check notification permission in system settings
  3. Check if reminder time is set correctly
  4. Ensure device is not in Do Not Disturb mode

💾 Data Management

Data Storage Location: Data is stored in the device's local database. If iCloud sync is enabled, data will sync to iCloud.

Backup Recommendations: Recommend backing up at least once a week. Backup data before updating the app or system.

Data Export Formats: Support export as JSON, CSV, or text report formats.

🔒 Privacy & Security

📞 Need Help?

If you encounter any issues or need help, please contact us through:

Email: octboyu@gmail.com

We will reply to your email within 24-48 hours.

© 2025 SoulPact. All rights reserved.

Version 1.0.0 | Last Updated: January 2025